Customer Service

California Luggage is a family-owned business in operation since 1980. Our online store shows the attention to detail our customers have come to expect from us, including secure online ordering.

At California Luggage we pride ourselves on great customer service. That’s why our prices are always competitive and our products are always of the best quality. . Enjoy your shopping experience with us and let us know how we can help you even more.

Exchanges & Refunds

We would like to make your shopping experience easy and pleasurable. If for any reason you are not satisfied with your purchase, you may return the new and unused product within 30 days of purchase in the original packaging. Shipping & Handling charges are non-refundable. Return freight charges are at the customer’s expense except defectives. Please include the copy of your original sales receipt to expedite the refund or exchange process.